Well-Being among Academic Staff in Higher Education Institutions
A Review of Organization Support Theory (OST) and Job Demand Resources Theories (JDRs)
DOI:
https://doi.org/10.53449/ije.v7i1.342Keywords:
job demand resources theory, organization support theory, well-beingAbstract
Well-being is a multidimensional concept that reflects employees’ satisfaction with life, the prevalence of contentment and pleasure in their jobs, and in particular the emotions that the jobs provide the opportunities for employees to enhance their opportunities into self-fulfilment. This research on well-being aims to examine how job demand resources and organisation support affect employee well-being in higher education institutions. In deriving these factors of well-being, I considered two theories namely; Organization Support Theory (OST) and Job Demand Resources Theory (JDRs) to help me isolate gaps for future research. The review is in sequence. Though the paper may be of relevance to establishing the factors that influence employee well-being, it also emanates as a segment of a study in the higher education environment.
Downloads
References
Agarwal, U. A. (2019). Impact of supervisors’ perceived communication style on subordinate’s psychological capital and cyber loafing. Australasian Journal of Information Systems, 23.
Allan, B. A., Owens, R. L., Sterling, H. M., England, J. W., & Duffy, R. D. (2019). Conceptualizing well-being in vocational psychology: A model of fulfilling work. The Counseling Psychologist, 47(2), 266-290.
Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied psychology, 86(1), 42-51.
Aryanti, R. D., Sari, E. Y. D., & Widiana, H. S. (2020, October). A literature review of workplace well-being. International Conference on Community Development (ICCD 2020) (pp. 605-609). Atlantis Press.
Bakker, A. B., & Demerouti, E. (2007). The job demands–resources model: State of the art. Journal of Managerial Psychology, 22, 309-328. https://dx.doi.org/10.1108/02683940710733115
Bakker, A. B., Van Emmerik, H., & Van Riet, P. (2008). How job demands, resources, and burnout predict objective performance: A constructive replication. Anxiety, Stress, & Coping, 21(3), 309-324.
Bakker, A. B., & Sanz-Vergel, A. I. (2013). Weekly work engagement and flourishing: The role of hindrance and challenge job demands. Journal of Vocational Behavior, 83(3), 397-409.
Bakker, A. B., & Demerouti, E. (2014). Job Demands-Resources theory. In P. Y. Chen & C. L. Cooper (Eds.), Work and wellbeing: A complete reference guide, 3 (37-64).
Bakker, A. B., & Demerouti, E. (2017). Job Demands-Resources Theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp000005
Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. Handbook of well-being, 1-13.
Bandura, A. (1999). A social cognitive theory of personality. In L. Pervin & O. John (Eds.), Handbook of personality. New York, Guildford Publications.
Bauer, G. F., Hämmig, O., Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. Bridging occupational, organizational and public health: A transdisciplinary approach, 43-68.
Bennett, J. B., Weaver, J., Senft, M., & Neeper, M. (2017). Creating workplace well-being: Time for practical wisdom. The handbook of stress and health: A guide to research and practice, 570-604.
Burke, R. J., & Richardsen, A. M. (Eds.). (2019). Increasing occupational health and safety in workplaces: Individual, work and organizational factors. Edward Elgar Publishing.
Burnett, M. F., Chiaburu, D. S., Shapiro, D. L., & Li, N. (2015). Revisiting how and when perceived organizational support enhances taking charge: An inverted U-shaped perspective. Journal of Management,41(7), 1805-1826.
Caesens, G., Stinglhamber, F., Demoulin, S., De Wilde, M., & Mierop, A. (2019). Perceived organizational support and workplace conflict: The mediating role of failure-related trust. Frontiers in Psychology, 9(2704). https://doi.org/10.3389/fpsyg.2018.02704
Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25(3), 357-384.
De Simone, S. (2014). Conceptualizing wellbeing in the workplace. International Journal of Business and Social Science, 5(12).
Deelstra, J. T., Peeters, M. C., Schaufeli, W. B., Stroebe, W., Zijlstra, F. R., & Van Doornen, L. P. (2003). Receiving instrumental support at work: When help is not welcome. Journal of Applied Psychology, 88(2), 324.
Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: Self-determination in personality. Journal of Research in Personality, 19(2), 109-134.
Deci, E. L., & Ryan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268.
Deci, E. L., & Ryan, R. M. (2008). Facilitating optimal motivation and psychological well-being across life's domains. Canadian Psychology / Psychologie Canadienne, 49(1), 14.
Dominica, V. S., & Wijono, S. (2019). The Relationship between job demand and workplace well-being for Generation Z employees in Jakarta. Psikologia: Jurnal Psikologi, 4(2), 1-9.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
Eisenberger, R., Malone, G. P., & Presson, W. D. (2016). Optimizing perceived organizational support to enhance employee engagement. Society for Human Resource Management and Society for Industrial and Organizational Psychology, 2(2016), 3-22.
Eisenberger, R., Wang, Z., Mesdaghinia, S., Wu, H., & Wickham, R. (2013). Perceived follower support: Contributions to supportive supervision and workgroup outcomes. Annual conference of the Society of Industrial Organizational Psychology, Houston, TX.
Eisenberger, R., Rhoades Shanock, L., & Wen, X. (2020). Perceived organizational support: Why caring about employees counts. Annual Review of Organizational Psychology and Organizational Behavior,7, 101-124.
Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218.
Gioia, F. (2017). Peer effects on risk behaviour: The importance of group identity. Experimental Economics, 20(1), 100-129.
Grawitch, M. J., Gottschalk, M., & Munz, D. C. (2006). The path to a healthy workplace: A critical review linking healthy workplace practices, employee well-being, and organizational improvements. Consulting Psychology Journal: Practice and Research,58(3), 129.
Han, J., Yin, H., Wang, J., & Bai, Y. (2020). Challenge job demands and job resources to university teacher well-being: The mediation of teacher efficacy. Studies in Higher Education, 45(8), 1771-1785.
Harris, K. J., & Kacmar, K. M. (2018). Is more always better? An examination of the nonlinear effects of perceived organizational support on individual outcomes. The Journal of Social Psychology, 158(2), 187-200.
Hayton, J. C., Carnabuci, G., & Eisenberger, R. (2012). With a little help from my colleagues: A social embeddedness approach to perceived organizational support. Journal of Organizational Behavior, 33(2), 235-249.
Hobfoll, S. E. (2002). Social and psychological resources and adaptation. Review of General Psychology, 6(4), 307-324.
Hofmann, W., Luhmann, M., Fisher, R. R., Vohs, K. D., & Baumeister, R. F. (2014). Yes, but are they happy? Effects of trait self-control on affective well-being and life satisfaction. Journal of Personality, 82(4), 265-277.
Hu, Q., Schaufeli, W. B., & Taris, T. W. (2011). The job demands-resources model: An analysis of additive and joint effects of demands and resources. Journal of Vocational Behavior,79(1), 181-190.
Hu, Q., Schaufeli, W. B., & Taris, T. W. (2016). Extending the job demands-resources model with guanxi exchange. Journal of Managerial Psychology, 31(1), 127-140.
Keeman, A., Näswall, K., Malinen, S., & Kuntz, J. (2017) Employee wellbeing: Evaluating a wellbeing intervention in two settings. Frontiers in Psychology, 8(505), 1-14. https://doi.org/10.3389/fpsyg.2017.00505
Krekel, C., Ward, G., & De Neve, J. E. (2019). What makes for a good job? Evidence using subjective wellbeing data. In R. Mariano (Ed.), The economics of happiness: How the Easterlin paradox transformed our understanding of well-being and progress (241-268). Springer Berlin / Heidelberg, Cham, Switzerland.
Krishnan, R., Loon, K. W., & Tan, N. Z. (2018). The effects of job satisfaction and work-life balance on employee task performance. International Journal of Academic Research in Business and Social Sciences, 8(3), 652-662.
Kühnel, J., Sonnentag, S., & Bledow, R. (2012). Resources and time pressure as day‐level antecedents of work engagement. Journal of Occupational and Organizational Psychology, 85(1), 181-198.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory. Journal of Management, 43(6), 1854-1884.
Mafini, C. (2016). The contribution of organisational climate to employee well-being. Journal of Applied Business Research (JABR),32(4), 1157-1168.
Malve-Ahlroth, S. (2020). Supportive work environment for psychological wellbeing: Interpretative phenomenological analysis of salutogenic affordances [Masters thesis]. Swedish University of Agricultural Sciences.
Maan, A. T., Abid, G., Butt, T. H., Ashfaq, F., & Ahmed, S. (2020). Perceived organizational support and job satisfaction: A moderated mediation model of proactive personality and psychological empowerment. Future Business Journal, 6, 1-12.
Mugizi, W., Amwine, C. M., & Rwothumio, J. (2021). Compensation management and employee wellbeing of academic staff in Ugandan private universities during COVID-19 lockdown. Interdisciplinary Journal of Education Research, 3(1), 1-12. https://doi.org/10.519 86/ijer-2021.vol3.01.01
Mudrak, J., Zabrodska, K., Kveton, P., Jelinek, M., Blatny, M., Solcova, I., & Machovcova, K. (2018). Occupational well-being among university faculty: A job demands-resources model. Research in Higher Education, 59(3), 325-348.
Naidoo-Chetty, M., & du Plessis, M. (2021). Systematic Review of the Job Demands and Resources of Academic Staff within Higher Education Institutions. International Journal of Higher Education, 10(3), 268-284.
Neves, P., & Eisenberger, R. (2014). Perceived organizational support and risk taking. Journal of Managerial Psychology, 29(2), 187-205.
Nielsen, K., Nielsen, M. B., Ogbonnaya, C., Känsälä, M., Saari, E. & Isaksson, K. (2017). Workplace resources to improve both employee well-being and performance: A systematic review and meta-analysis. Work & Stress, 31(2), 101 120. http://dx.doi.org/10.1080/02678373.2017.1304463
Panaccio, A., & Vandenberghe, C. (2009). Perceived organizational support, organizational commitment and psychological well-being: A longitudinal study. Journal of Vocational Behavior,75(2), 224-236.
Pradhan, R. K., & Hati, L. (2019). The measurement of employee well-being: development and validation of a scale. Global Business Review, 0972150919859101.
Radic, A., Arjona-Fuentes, J. M., Ariza-Montes, A., Han, H., & Law, R. (2020). Job demands–job resources (JD-R) model, work engagement, and well-being of cruise ship employees. International Journal of Hospitality Management, 88, 102518.
Rahim, N. B., Osman, I., &Arumugam, P. V. (2019). Evaluating work-life balance and individual well-being with the moderating role of organisational climate. European Journal of Social Sciences, 27(4), 2731-2752.
Rahmat, A., Abdillah, M. R., Priadana, M. S., Wu, W., & Usman, B. (2020, April). Organizational climate and performance: The mediation roles of cohesiveness and organizational commitment. IOP Conference Series: Earth and Environmental Science, 469(1), 012048. IOP Publishing.
Ruggeri, K., Garcia-Garzon, E., Maguire, A., Matz, S., & Huppert, F. A. (2020). Well-being is more than happiness and life satisfaction: A multidimensional analysis of 21 countries. Health and Quality ofLlife Outcomes, 18(1), 1-16.
Taris, T. W., & Schaufeli, W. B. (2015). The job demands‐resources model. The Wiley Blackwell Handbook of the Psychology of Occupational Safety and Workplace Health, 155-180.
Thompson, N., & Livingston, W. (2018). Promoting well-being. Illness, Crisis & Loss, 26(2), 98-110.
Shoss, M. K., Eisenberger, R., Restubog, S. L. D., & Zagenczyk, T. J. (2013). Blaming the organization for abusive supervision: The roles of perceived organizational support and supervisor's organizational embodiment. Journal of Applied Psychology, 98(1), 158.
Spector, P. E., & Bruk-Lee, V. (2007). Conflict, health, and well-being. In C. K. W. De Dreu & M. J. Gelfand (Eds.), The psychology of conflict and conflict management in organizations (pp. 283-304). Psychology Press.
Stinglhamber, F., Ohana, M., Caesens, G., & Meyer, M. (2020). Perceived organizational support: The interactive role of coworkers’ perceptions and employees’ voice. Employee Relations: The International Journal.
Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230.
Vatankhah, S., Javid, E., & Raoof, A. (2017). Perceived organisational support as the mediator of the relationships between high-performance work practices and counter-productive work behaviour: Evidence from airline industry. Journal of Air Transport Management, 59, 107e115. https://dx.doi.org/10.1016/j.jairtraman.2016.12.001
Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J., & Bauer, G. F. (2016). The consequences of job crafting: A three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362.
Wang, H., Demerouti, E., & Bakker, A. B. (2016). A review of job-crafting research: The role of leader behaviors in cultivating successful job crafters. Proactivity at work, 95-122.
World Health Organization. (2013). Mental health: A state of well-being. Retrieved from https://www.who.int/features/factfiles/mental_health/en/
Williams, G., Thomas, K., & Smith, A. (2017). Stress and well-being of university staff: An investigation using the Demands-Resources-Individual Effects (DRIVE) model and Well-being Process Questionnaire (WPQ). Psychology, 8(12), 1919-1940.
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior,74(3), 235-244.
Zagenczyk, T. J., Scott, K. D., Gibney, R., Murrell, A. J., & Thatcher, J. B. (2010). Social influence and perceived organizational support: A social networks analysis. Organizational Behavior and Human Decision Processes, 111(2), 127-13.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Annet Mbabazi
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
